Lead Associate Principal - Server Administration

Lead Associate Principal – Server Administration

Good communication, analytical, and judgment skills
Ability to work effectively with clients, technical staff, consultants and vendors
Ability to work well under pressure and within deadlines
Ability to communicate well and perform as part of a team located in multiple cities
In-depth knowledge of Windows Server 2016, 2019 and 2022 administration and support
Experience with CI/CD tools; Terraform, Ansible, Jenkins and Packer
Experience with PowerShell commands and scripts
System administration experience and knowledge of VMware and administration of virtual servers
General working knowledge of NAS, SAN, and networking
Active Directory administration experience
Hands-on experience with cloud based architecture especially AWS
Experience with terraform, or other infrastructure as code applications
Experience with build automation a plus
Software deployment experience through SCCM or similar tools is a plus
Vulnerability remediation experience is a plus
Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized servers in an enterprise environment

Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016, 2019 and 2022 environments
Provide support of Windows AMIs via pipelines including experience with Jenkins, Terraform, Ansible and Packer
Provide break/fix support for Windows Server OS and third-party application issues
Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution
Automate processes to reduce hands on support
Participate in patching and vulnerability remediation, as needed
Adhere to The OCC Change Management process
Comply with all audit, compliance, and regulatory requirements
Perform other duties as assigned
Support On call and weekend work