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Lead Analyst – IT Content Writer

Lead Analyst – IT Content Writer

CompanyRaymond James Financial
LocationSt. Petersburg, FL, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 5+ years of experience in content strategy, writing, or communications—preferably within a technology, consulting, or enterprise environment.
  • Demonstrated ability to lead content development for large-scale, cross-functional initiatives with minimal oversight.
  • Exceptional writing and editing skills, with a strong command of tone, structure, grammar, and clarity.
  • Experience reviewing and refining peer content to ensure consistency, accuracy, and alignment with editorial standards.
  • Proven ability to translate complex technical and business concepts into clear, engaging content for diverse audiences.
  • Strong project management skills, with the ability to prioritize and execute multiple initiatives under tight deadlines.
  • Adept at building relationships and influencing stakeholders across departments and levels of seniority.
  • Familiarity with intranet platforms, content management systems, and digital communication tools.
  • Analytical mindset with experience using feedback and performance data to improve content effectiveness.
  • Comfortable working independently in a fast-paced environment, with a proactive and consultative approach to problem-solving.

Responsibilities

  • Lead the development and execution of content strategies for major IT initiatives, ensuring alignment with business goals and user needs.
  • Partner with IT leadership, project teams, and subject matter experts to shape messaging from project inception through delivery.
  • Write, edit, and manage high-quality content across multiple formats, including executive communications, intranet articles, user guides, FAQs, and training materials.
  • Translate complex technical and business concepts into clear, engaging, and accessible content for diverse internal audiences.
  • Develop and maintain communication plans that support both long-term programs and short-term deliverables.
  • Provide strategic guidance on tone, structure, and messaging to ensure consistency and clarity across all communication channels.
  • Review and edit content created by peers to ensure quality, consistency, and alignment with editorial standards—contributing to a collaborative, high-performing writing team.
  • Anticipate content needs and proactively identify opportunities to improve communication effectiveness and user engagement.
  • Manage multiple projects simultaneously, balancing strategic planning with hands-on content development under tight deadlines.
  • Collaborate with cross-functional teams to ensure timely delivery of content that supports change management, adoption, and awareness.
  • Apply feedback, analytics, and stakeholder input to continuously refine content strategies and improve outcomes.

Preferred Qualifications

  • Experience supporting change management or organizational transformation communications is a plus.