Law Enforcement Technician or Technician Senior
Company | The Federal Reserve System |
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Location | Cleveland, OH, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior, Mid Level, Senior |
Requirements
- High School Diploma/GED and no prior years of related work experience for LEU Technician
- High School Diploma/GED and 5 years of related work experience for LEU Technician Senior
- Completion of the LEU COMM Center Basic Academy
- Ability to perform independent research
- Working knowledge of Microsoft office tools
- Knowledge of regulations, procedures and practices of a specific discipline: LEU Standard Operating Procedures and General Orders
- Strong demonstrated customer service skills and strong listening skills
- Problem solving and analytical skills
- Public speaking skills
- Relationship management and teamwork/collaboration skills
- Strong verbal and written communication skills
Responsibilities
- Receives and processes request for service via telephone and e-mails; receives and records radio transmissions from field officers; monitors Fire Life Safety System, VSS, ePASS, and RaVEN; operates X-Ray machines and entry posts; runs NCIC checks as needed.
- Protects and provides basic emergency medical/rescue services to all staff, tenants, customers, and visitors while on the premises as required by the District and Department policies and procedures. Dispatches field officers to assignments.
- Processes access badge changes; fingerprints new employees and contractors for background checks; maintains department record storage and filing systems and performs other associated administrative tasks. Performs duties in support of screening personnel and creating access badges for new hires in the ID room.
- Accepts and reviews LEU records, managing items consistent with System Record Retention Manual. Assists LEU compliance section with all records required by Audit.
- Demonstrates behaviors supporting a working environment conducive to positive morale, inclusion, quality, innovation and teamwork.
- Performs other duties as assigned or requested.
- Adheres to the Bank’s attendance policies through regular and prompt attendance.
Preferred Qualifications
-
No preferred qualifications provided.