Lab Services Technician

Lab Services Technician

Requirements

• Strong computer skills and experience with Microsoft products such as Excel, Word, Outlook, etc.
• Must be a team player, committed to customer service with excellent communication and interpersonal skills.
• Excellent communication skills, both written and verbal. Must be able to present information in a clear and concise manner.
• Ability to manage and perform scheduled work while accommodating non-routine requests in a fast-paced, dynamic environment.
• Ability to frequently walk up and down stairs for inspections and emergency procedure practice or implementation.
• Ability to detect emergency alarms – auditory and/or visual.
• This role entails frequent walking, bending, stooping, reaching, lifting and carrying materials and equipment.

Responsibilities

• Proactively perform lab services scope of work for the account, implementing client standard processes and procedures, ensuring superior customer satisfaction, sustaining a safe work environment and demonstrating productivity.
• Manages scientific staff’s requirements and concerns pertaining to Laboratory Services and acts as contact to the research departments for Lab Support scope of work.
• Ensure agreed-upon consumables are available during normal business hours with no stock outs.
• Service and support laboratory glassware needs; collecting, transporting and machine washing or autoclaving labware and glassware including fragile and specialty items.
• Ensures that there are no interruptions, disruptions, or losses arising from unscheduled downtime of client services. Systems operations and maintenance must be safe, reliable, and economical.
• Initiates work orders for facilities and laboratories.
• Conducts assigned safety, environmental, and other required inspections/audits of departmental facilities. Ensures that appropriate documentation is submitted and takes prompt action to correct conditions found to be out of compliance or unsafe.
• Responsible for evaluating area operations and implementing new procedures in order to improve efficiency and/or safe work practices.
• Assists in facilitation of project coordination, move support, and internal work orders scheduling and completion per client specifications.
• Escorting vendors within the site with adherence to client EHS requirements and practices.
• Meet all safety and other compliance requirements in execution of all work.
• Escalate risks throughout the organization appropriately.
• Any and all other duties and tasks assigned.

Preferred Qualifications

• Two-year degree, scientific field of study preferred or equivalent related work experience.
• Experience working in a laboratory environment, preferably in the biopharma space.
• Experience working with general lab equipment, such as cold rooms, incubators, water bath and controlled temperature units.