Skip to content
Knowledge Specialist
| Company | D2L |
|---|
| Location | Kitchener, ON, Canada |
|---|
| Salary | $19.7 – $24.9 |
|---|
| Type | Internship |
|---|
| Degrees | |
|---|
| Experience Level | Internship |
|---|
Requirements
- Proactive and independent work ethic in a demanding environment.
- Excellent problem-solving abilities.
- Fluency in at least one language other than English (preferably Canadian French, Mexican Spanish, Brazilian Portuguese, Dutch, or Arabic).
- Capability to independently complete all deliverables related to customer and D2L needs in a timely and trackable manner.
- Availability to work Monday to Friday, 9am to 5pm.
Responsibilities
- Work with the Knowledge Team to develop how-to video tutorials.
- Partner with the Localization Team to ensure the quality of product translations.
- Collaborate with the Knowledge and Localization Team to produce and distribute multi-lingual content.
- Oversee and manage publishing queues to review and publish content created by D2L colleagues.
Preferred Qualifications
- Experience with GitHub as a platform for version control.
- Experience with MadCap Flare as a content management system.
- Experience in technical writing, particularly for software and process documentation.
- Experience with Canva in creating how-to video tutorials.
