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IT Support Specialist – Senior

IT Support Specialist – Senior

CompanyKBR
LocationChantilly, VA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelExpert or higher

Requirements

  • Minimum of 10 years experience and a thorough understanding of administrative processes and familiarity with DoD office communications / IT equipment
  • Must be very responsive to tasking and able to work well independently and in groups
  • Occasional travel required
  • TS/SCI with polygraph

Responsibilities

  • Provide oversight for facility/IT infrastructure at Government facility, including managing all office suite computer/telecommunications/network/IT equipment
  • Manage facility conference room with a variety of diverse network connections, polycom and secure VTC
  • Interacts with Information Technology staff to install, troubleshoot, repair, and provide reliable network infrastructure and services
  • Assists Information Technology staff in providing Active Directory accounts and email and monitors network-based services such as home folders and applications
  • Prepares written documentation to assist staff with technology use
  • Tracks all work in the IT ticketing system
  • Maintains a current inventory of all technology equipment and assists in the administration of the inventory control system
  • Maintains a license inventory for all software purchased

Preferred Qualifications

    No preferred qualifications provided.