IT R&D Applications Specialist

3–5+ years of experience in IT applications support or systems administration, preferably in a high-tech or R&D environment.
Hands-on experience with Jira and Confluence administration (Cloud and/or Data Center).
At least 3 years of experience with JIRA implementation and customization with emphasis on Atlassian data center products.
Proven ability to manage implementation projects, system upgrades, and infrastructure support.
Solid understanding of application lifecycle management, workflows, and permissions models.
Strong troubleshooting and problem-solving skills, with an ability to analyse and resolve issues independently.
Experience working in cross-functional teams and translating business requirements into technical solutions.
Familiarity with security best practices and standards
Excellent written and verbal communication skills
Ability to work independently and as part of a team

Own the implementation, configuration, and ongoing administration of Atlassian tools (primarily Jira and Confluence) across R&D and enterprise teams.
Design and support infrastructure for Atlassian Data Center deployments, including scalability, performance optimization, and system upgrades.
Act as the primary point of contact for application support, troubleshooting, and incident resolution related to Atlassian tools and other supported platforms.
Collaborate with cross-functional teams to gather requirements, design workflows, and implement custom configurations, automations, and integrations.
Manage access controls, user provisioning, and application security in compliance with IT and InfoSec policies.
Coordinate with vendors and internal teams to plan and execute software upgrades, patching, and system migrations.
Document processes, configurations, and best practices to ensure knowledge transfer and system sustainability.
Support additional collaboration and productivity tools used by R&D teams as needed.

No preferred qualifications provided.