IT Office Infrastructure Engineer
| Company | Wade Trim |
|---|---|
| Location | Taylor, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- High School Diploma or equivalent is required
- Three to five years of experience in an O365 enterprise environment required
- Demonstrable proficiency in the use of all O365 user-facing applications required
- Solid understanding of new technologies and a desire for continued learning is required
- Additional familiarity with devising and deploying secure solutions is an absolute must.
Responsibilities
- Administer, maintain, analyze, and improve the O365 enterprise environment
- Deploy and manipulate O365 enterprise infrastructure backend components
- Troubleshoot, analyze and resolve O365 enterprise application errors and conflicts
- Propose and action O365 application and feature set interoperability improvements
- Perform O365 security mitigation, fault correction and problem resolution tasks
- Demonstrate proficiency in using: Entra, EXO, Teams, SharePoint, Purview
- Guide staff in the use of Copilot, Power BI and MS Graph to achieve numerous goals
- Monitor Microsoft O365 Announcements and advise on and guide required actions
- Implement task automations using PowerShell and other scripting tools
- Provide O365 specific Tier 2-3 support to Service Desk staff
- Create and maintain O365 infrastructure and system operations documentation
- Write effective user-oriented operational and best practices documentation
- Communicate emerging platform changes, problems and resolutions to management
- Maintain a safe working environment
Preferred Qualifications
- Associate degree in Computer Information Systems or a related field is preferred
- MCSA or similar certification(s) also preferred
- Advanced familiarity with O365 component and application interoperability preferred
- Knowledge of O365 architectural and permissions structures is also desired
- Experience in O365 security threat identification, tracking and mitigation preferred
- Knowledge of O365 storage, backup, archiving and maintenance desired
- Proficiency with O365-specific PowerShell scripting is strongly preferred
- Specific experience with MS Copilot is strongly preferred
- Familiarity with networking technologies, components, and concepts is a definite plus
- Knowledge of civil engineering or other CADD/GIS environments is a definite plus
- Able to manage and manipulate multiple and often shifting priorities
- Able to work occasional nights and weekends to complete projects; infrequent travel
- Excellent written and verbal communication skills