IT Manager – Systems Administration
| Company | Energy Solutions |
|---|---|
| Location | Boston, MA, USA, Oakland, CA, USA, Chicago, IL, USA, Portland, OR, USA |
| Salary | $105000 – $130000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelors degree in a related field
- 8 years related experience in IT systems administration
- Demonstrated experience implementing and maintaining networks
- Experience implementing and configuring various software systems
- Demonstrated experience in leading IT projects
- Certification or knowledge in MS Azure desktop VMs, SharePoint, Exchange Online
- Familiarity with systems including Datto RMM, Tableau, Slack, Zoom, InTune, and Alarm.com
- Excellent troubleshooting, communication, and documentation skills
- Advanced knowledge of Windows, Mac OS, and networking troubleshooting
- Ability to work and thrive independently
- A team player, able to work well with and be accommodating of their supervisor and other staff throughout the company
Responsibilities
- Lead team of IT System Administrators to ensure high quality maintenance of software and networks across a hybrid workforce
- Partner with other IT management and leadership (Support, Hardware, and Security) to develop and improve IT processes and best practices
- Ensure firmware and software is regularly patched on a fleet of Windows and Mac systems
- Ensure desktop operating systems are updated and patched
- Ensure corporate networks, telephony, alarm systems, and cameras are properly maintained and secure
- Lead development efforts regarding company cloud infrastructure in MS Azure
- Lead team to follow IT support best practices
- Work with direct team and peers to mitigate and resolve problems
- Author processes and documentation
- Develop staff to grow and succeed in various Information Technology career tracks
- Partner with IT Security Management to provide solutions adhering to SOC 2 + NIST standards
- Report trends, progress of projects, significant problems, and the status of resolution efforts
- Other duties as needed
Preferred Qualifications
-
No preferred qualifications provided.