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IT Maintenance Lead
| Company | General Dynamics |
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| Location | Washington, DC, USA |
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| Salary | $100300 – $135700 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Information Technology (IT) Support
- IT Maintenance
- Troubleshooting
- CompTIA Security+ certification
- 3 + years of related experience
- US Citizenship
- Active Top Secret with SCI Eligibility
Responsibilities
- Oversee the repair, maintenance, and lifecycle management of IT assets, ensuring their secure and optimal performance.
- Perform hands-on technical tasks such as computer reimaging, configuration, software/hardware updates, and proactive system maintenance to minimize downtime and address potential issues.
- Manage the secure handling and processing of equipment, including preparing devices for required holds in compliance with federal regulations, and coordinating the destruction of non-functional or obsolete equipment.
- Demonstrate attention to detail, problem solving, and desire to provide a great customer experience.
Preferred Qualifications
- Bachelors’ Degree in a related discipline preferred
- Technical support, networking, application support, problem solving
