IT Intern

IT Intern

Requirements

• Current enrollment in a degree program related to Information Technology, Computer Science, or a similar field (or recent graduate).
• Basic understanding of computer hardware, operating systems (e.g., Windows, macOS, Linux), and networking concepts.
• Familiarity with common software tools (e.g., Microsoft Office, remote desktop applications).
• Strong problem-solving skills and a willingness to learn new technologies.
• Good communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Ability to work independently and as part of a team in a fast-paced environment.
• Prior experience with IT support or coursework/projects in IT is a plus but not required.
• Windows 11 experience is a plus but not required.

Responsibilities

• Assist in troubleshooting hardware, software, and network issues for staff and systems.
• Provide technical support to employees, including setting up workstations, resolving connectivity problems, and answering IT-related questions.
• Help maintain and update IT documentation, such as user guides, inventory lists, and system configurations.
• Support the installation, configuration, and maintenance of computer systems, software, and peripherals.
• Participate in IT projects, such as system upgrades, software rollouts, or cybersecurity initiatives.
• Monitor system performance and report anomalies to senior IT staff.
• Perform basic administrative tasks, including managing user accounts and access permissions.
• Collaborate with team members to test new tools or technologies as needed.
• Windows 11 Upgrades

Preferred Qualifications

• Prior experience with IT support or coursework/projects in IT is a plus but not required.
• Windows 11 experience is a plus but not required.