IT Contract and Vendor Management Lead

IT Contract and Vendor Management Lead

Requirements

• Bachelor’s degree in business or technology, or equivalent work experience
• 5+ years in Technical Contract and Vendor Management
• 1+ years Supervisory experience

Responsibilities

• Work with the Sr. Manager of Tech Procurement to assist with redefining, implementing, training, and tracking standard procurement processes, policies, templates, and tools.
• Work with internal and external auditors to ensure compliance with all applicable policies and procedures and drive remediation of any findings.
• Lead a team of contract and vendor management analysts throughout the procurement lifecycle.
• Oversee the due diligence, on-boarding, on-going monitoring, and off-boarding for supplies to meet established practices.
• Assist in developing staffing plans, cross train, and implement tools and techniques that provide efficiencies and improves effectiveness of the team.
• Manage vendor relationships while providing competitive contract strategies and focusing on maximizing value and quality while minimizing risk.
• Ensure all applicable laws are followed throughout the purchasing process while assessing and mitigating potential contractual risks and non-compliance.
• Collaborate with other procurement departments across the organization while staying aligned on best practices and fulfilling compliance requirements.
• With limited guidance, negotiate high-risk, high-cost technology deal, providing the team the necessary support to minimize cost while maximizing value.
• Collaborate with project teams to align project costs with solution benefits.
• Provide recommendations to ensure assets are optimized for greatest efficiency and value.
• Collaborate with the various accounting departments to ensure suppliers are paid in a timely manner, invoices are tracked against the appropriate purchase orders, and business partners are aware when POs are fulfilled to make timely decisions on whether or not to renew or extend.
• Partner with the business to conduct business reviews with selected vendors to ensure business relationships are fostered and maintained.
• Work closely with internal and external parties to resolve problems with vendor performance, diagnose issues, and recommend rehabilitation or remediation plans.
• May serve as a point of escalation to resolve contract or vendor performance issues and serve as a liaison between the business and vendors to come to agreement on contractual issues.
• Assist in the definition of key performance indicators and define metrics identifying the efficiency and effectiveness of the team.
• Provide reports on the value add through cost avoidance/savings and the ability to operate within service level objectives.
• Analyze and report on vendor performance to contact (e.g., service level agreement (SLA) attainment or deliverable schedule adherence), proactively identifying areas for correction or enhancement of value-add (such as where a vendor continuously meets service levels).
• Provide status reports on all procurement activities and business units as needed for business awareness.

Preferred Qualifications

• Project Management
• Financial Acumen
• Analysis of Problems
• Courageous Conversations
• Hiring Practices
• Interviewing Skills
• Prioritization (for self and others)
• Goal Setting
• Change Management
• Relationship Management
• Contract and Vendor Management