IT Application Manager - Deposits

IT Application Manager – Deposits

10+ years of experience with application support/management with a focus in Core and digital banking; Deposit/product experience is preferred
Deep proficiency & hands-on experience with Jack Henry applications including Silverlake, Xperience, Teller, Argo Keys, WebEscrow, Synergy, JHNow and/or Banno
In depth understanding of Deposits (DDA, MMA, TD, CDARs)
Experience working in an Agile environment operating in systems such as Confluence, Jira and ServiceNow
Able to work in a fast-paced environment with a diverse group of people, engaging stakeholders to capture and prioritize business need.

Work as an IT Application Manager supporting the IT BAU program in the Core/Digital domain, with focus on deposits, Client onboarding, etc.
Provide BAU support for all the related Core/Digital Banking Deposit Applications including SilverLake, Argo, Banno/Netteller, WebEscrow, Teller, JHNow, etc.
Analyze, troubleshoot and implement solutions to daily technical/operational issues
Create and maintain architectural, data and process flow diagrams, documentation and presentations
Work with internal teams on managing and maintaining key integrations between core and 3rd party systems, along with the data, documentation and monitoring of jobs
Work with internal teams on analyzing the data integration between multiple source systems and work with IDB IT team in developing the end solution
Provide support to management during audits, implementations, and upgrade/releases
Provide support on Vendor Management (SOWs, Invoices) & Annual Opex Budget exercise
Provide Functional/Technical SME support for Strategic Projects executed by IT PMO in Jack Henry Core Banking domain.

Deposit/product experience is preferred
Cross-divisional interfaces with other banking business areas such as Deposit Operations, Treasury, Front Office, Treasury Management, Finance, etc is a plus.