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IT Ams Lead

IT Ams Lead

CompanyByteDance
LocationSan Jose, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree in Computer Science or a related field
  • 5+ years of experience in team management and IT infrastructure or IT service-related fields
  • Experience in project management and IT process optimization
  • Ability to formulate and implement IT strategy, familiar with IT industry’s best practices
  • Strong Communication skills and proficient in data analytics

Responsibilities

  • Responsible for building out the robust regional IT infrastructure and promote a high performing service delivery culture providing excellent IT support and service solutions based on the clear understanding of ByteDance global IT strategy.
  • Implement long term IT management strategy to ensure alignment with the regional IT development and sustainment goals; responsible for day to day IT management across system, network, desktop service, audio and video, information security, office construction, etc.
  • Develop scalable roadmaps for the company’s major IT projects and lead its execution to provide reliable systems, effective services and solutions that will meet with the business needs
  • Build strong relationship with internal and external stakeholders and ensure the IT teams will be able to deliver required support and solutions across the company
  • Responsible for hiring, managing and scaling the AMS IT teams, and continuously promoting excellent team work and improving service quality and delivery efficiency

Preferred Qualifications

  • Experience in the Internet/technology industry is highly preferred