International Account Executive I
| Company | R+L Global Logistics |
|---|---|
| Location | Lake Mary, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Previous experience in Freight Forwarding industry preferred
- Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade
- Basic knowledge of domestic and international geography including countries, major cities
- Ability to work in a blended operations and customer development role
- Manages complex transactional or emotional customer situations promptly and professionally
- High school Diploma or GED
- Bachelor’s Degree in Business or similar field of study with emphasis in: International Business, Logistics/Supply Chain, Marketing, Psychology, Sales or Transportation a plus
- Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade preferred
- Prior experience with CargoWise One software system a plus
Responsibilities
- Timely preparation of rates and quotes for customers and overseas agents
- Coordinate the routing of import and export bookings with airline and ocean carriers
- Review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance, rate, and routing information.
- Support the development of existing and new customers
- Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products
- Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB’s, MAWB’s, AES’s, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
- Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
- Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
- Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators
Preferred Qualifications
- Previous experience in Freight Forwarding industry preferred
- Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade preferred
- Prior experience with CargoWise One software system a plus