Internal Communications Manager

5+ years experience in internal communications, employee engagement, HR programs, or similar roles—ideally in a marketing or creative environment
Exceptional written and verbal communication skills, with an eye for tone and audience
Experience planning and executing engaging internal events and programs
Passion for building inclusive, supportive team cultures
Strong project management skills and ability to juggle multiple priorities
Empathy, discretion, and emotional intelligence are a must

Facilitate weekly, monthly, quarterly and bi-annual planning and operating meetings, keeping Wayfair’s global marketing team aligned and operating efficiently
Assess the current operating approach + experiment with new ways to reduce overhead and accelerate customer outcomes for a team of 400+ operating across the globe
Manage the internal communication cadence to keep core teams and stakeholders up to date on what is happening and key actions that need to be taken to keep us moving forward
Act as the point person for key executive communications streams including bi-annual planning, board updates, and other senior management comms as needed
Develop and manage internal communication strategies to keep the marketing team informed, aligned, and connected
Draft and distribute team-wide updates, leadership messages, and announcements
Support the rollout of organizational updates, including structural changes and promotions
Ensure communications are clear, consistent, and reflect the team’s culture and values
Plan and execute team meetings, events, and initiatives that foster connection, recognition, and engagement
Collaborate with stakeholders to continuously improve the employee experience