Intern & Learning Program Lead Coordinator – Ilp Lead

Intern & Learning Program Lead Coordinator – Ilp Lead

Requirements

• In-depth knowledge of workforce development strategies, internship programs, and talent management.
• Familiarity with entry-level employee recruitment and career pathways within government organizations.
• Understanding of adult learning principles and professional development strategies.
• Knowledge of how to design and implement effective training programs that align with organizational goals.
• Familiarity with project management techniques, including program design, implementation, monitoring, and evaluation.
• Strong leadership skills with the ability to manage and mentor interns, as well as collaborate with other teams and department leaders to ensure successful program outcomes.
• Strong organizational, communication, and presentation skills, with proficiency in Microsoft Office Suite and relevant software.
• Excellent verbal and written communication skills, including the ability to create compelling presentations and reports.
• Skilled at leading group sessions and workshops for interns and employees.
• Plan and organize tasks and projects efficiently, ensuring timely completion and effective resource management.
• Identify issues and develop practical solutions to address them.
• Establish and maintain positive working relationships with internal and external stakeholders.
• Ability to develop relationships with key stakeholders, including department leaders, HR staff, community organizations, and professional networks, to enhance the internship program and expand opportunities for participants.
• Ability to analyze complex issues, identify challenges, and develop practical solutions to improve internship and learning program effectiveness.
• Ability to adapt to changing program needs, evolving departmental goals, and participant feedback.
• Comfortable working in a dynamic, fast-paced environment with shifting priorities.
• Ability to work collaboratively with diverse stakeholders and manage multiple tasks and projects simultaneously.
• Provide direction, support, and guidance to interns and team members, fostering a positive and productive work environment.
• Adjust to changing priorities and work effectively in a dynamic environment.

Responsibilities

• Design and implement the City’s internship and learning programs, ensuring alignment with departmental goals and workforce needs.
• Develop and schedule programming for the 10-week internship, including curriculum, training, presenters, activities, and events.
• Plan and manage monthly college fairs for the City’s Returning to Learning tuition discount program.
• Collaborate with college partners to schedule and host virtual or in-person fairs.
• Ensure event logistics, materials, and communications are prepared in advance.
• Track attendance, gather feedback, and assess the success of events for continuous improvement.
• Serve as the primary liaison between the City and participating colleges.
• Regularly connect with college representatives to strengthen partnerships and address program needs.
• Identify opportunities to expand the program by engaging new educational partners.
• Facilitate communication and collaboration between the City’s Law Department and participating schools to address program-related agreements, approvals, and inquiries.
• Ensure compliance with any legal or administrative requirements impacting the program’s operations.
• Act as the central point of contact to resolve issues efficiently and maintain smooth operations.
• Conduct information sessions to educate the City workforce about tuition discount opportunities.
• Develop and deliver presentations, outreach materials, and updates to ensure employees are aware of program benefits.
• Respond to inquiries from employees and assist them in navigating program details.
• Maintain program records, event schedules, and contact lists of college partners.
• Assist with creating promotional content for newsletters, intranet postings, and department announcements.
• Monitor program metrics, such as employee participation rates, to measure impact and inform future outreach strategies.
• Oversee recruitment, including posting job opportunities, conducting interviews, and coordinating onboarding.
• Collaborate with departments to attract diverse talent and conduct information sessions with colleges and students.
• Create mentorship opportunities and develop workshops and training to support interns and entry-level employee career growth, ensuring meaningful development experiences.
• Work with departments to ensure interns’ work experiences align with both their development and the City’s operations.
• Assess program effectiveness through feedback, using data to make improvements.
• Organize networking events, career fairs, and workshops to connect interns with City leadership and provide career growth opportunities.
• Maintain communication with HR and department heads, providing program updates and preparing reports on its impact.
• Assist with other related duties as assigned.

Preferred Qualifications

• Alumni of the City of Philadelphia Mayor’s Internship Program