Intern – Lab Network Engineer
| Company | Extreme Networks |
|---|---|
| Location | Salem, NH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Internship |
| Degrees | Bachelor’s |
| Experience Level | Internship |
Requirements
- Pursuing a college degree in technology
- Basic networking knowledge including Ethernet, TCP/IP, OSI model, routing and switching
- Experience with client OS’s (Windows, Linux, MacOS)
- Familiarity with server virtualization (e.g. VMware, HyperV, KVM)
- Strong written and verbal communication skills
Responsibilities
- Demonstrate technical, critical thinking, and communication skills to solve problems
- Setup networking equipment for GTAC (Technical Support) and Professional Services and assist with replicating software, hardware, and configuration issues
- Responsible for lab operations (racking, cabling, troubleshooting, managing equipment, ISO compliance, etc.)
- Manage backlog of lab support cases in Salesforce in a prioritized fashion
- Manage lab equipment and user access in a centralized reservation system
- Participate in emergency events such as power outages and planned or unplanned maintenance
- Grow in this role through learning on the job, passing Extreme certifications, and contributing to improvements in lab operations and processes
Preferred Qualifications
- Experience in customer service is a plus
- Certifications are a plus (e.g. Network+, CCNA, CWNA, etc.)