Interest Form – Major Account Manager
| Company | Auctane |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree preferred.
- Minimum of Four (4) years’ field sales experience required.
- Minimum of Two (2) years’ relationship management experience.
- Excellent verbal and written communication skills.
- Strong professional presence; comfortable working with C-level.
- Strong customer relationship management skills.
- Strong analytical and organizational skills.
- Proven ability to be a strategic problem solver.
Responsibilities
- Manage a strategic book of business.
- Annually increase portfolio revenue.
- Prepare an annual plan for each assigned managed account to grow USPS volume.
- Conduct quarterly QBR’s with assigned managed accounts.
- Introduce new technologies, products and features.
- Increase the profitability of each account.
- Take ownership of the customer experience post-sales.
- Identify growth opportunities within the client base.
- Develop multi-layered relationships in each account.
- Understand and align with the growth plans of the business.
- Act as the key point of contact (POC) for assigned customer’s day-to-day needs.
- Provide customer profiles to executive management.
- Effectively negotiate issues that may arise to retain and grow the volume.
- Be a product expert and communicate the value in new products/features and to assigned accounts.
- Stay abreast of industry news, innovations, trends, and best practices. Communicate and make recommendations that fit the business needs of each assigned account.
Preferred Qualifications
- Small parcel shipping and/or eCommerce industry experience desired.