Intake Coordinator-Infusion Pharmacy
| Company | BrightSpring Health Services |
|---|---|
| Location | Charlottesville, VA, USA |
| Salary | $20 – $24 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
- Minimum two (2) years of experience collecting referral information in the healthcare market
- Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
- Knowledge of insurance verification and pre-certification procedures
- Understands the scope of services that Amerita can provide
- Strong verbal and written communication skills
Responsibilities
- Responsible for processing referrals received from referral sources.
- Ensures that all required documentation has been received to process the referral timely
- Ensures Intake referral checklists are complete
- Enters patient demographic, insurance and authorization information into the computer system
- Obtains authorizations and re-authorizations as required by payers and documents this in the computer system
- Ensures that insurance verification is completed, and authorization is in place or requested prior to giving the referral to a pharmacist.
- Understands which insurance companies have contracts with Amerita
- Communicates with other departments including Sales and pharmacy staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery
- Completes documentation of progress notes in computer system
- Notifies patients/caregivers regarding insurance coverage and payment responsibilities
- Maintains confidentiality of patient and proprietary information.
Preferred Qualifications
- Associate’s Degree or some college preferred
Benefits
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No information provided on Benefits.