Intake Coordinator
| Company | Traditions Health |
|---|---|
| Location | College Station, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High diploma or equivalent
- At least one year of experience is preferred, working in a health care related industry
- Must be able to read and write in English and follow instruction
- Employee should possess reasonable knowledge in computer systems
- Able to communicate well both verbally and written
- Reliable transportation and valid and current auto insurance
Responsibilities
- Understand and exhibit Traditions Health Care Mission Statement
- Understand and exhibit Traditions Health Care Core Values
- Coordinate/Communicate the routine office environment under the guidance of the DON
- First responders to phones- Ensuring phones are answered and calls are directed professionally and efficiently to appropriate staff while maintaining a pleasant and helpful demeanor
- Referral Intake- Coordinate and communicate all aspects and processes of new admissions, to include DME coordination in a timely manner
- Verifies Insurance benefits and documents in notes section of the patient’s chart. Additionally per certify initial insurance coverage; enters patient information regarding authorizations/coverage approval
- Follow-up coordination for all referrals and maintain detailed comprehensive documentation in EMR
- Follow-up customer service calls for referrals and patients
- Monitor and Schedule visits Nursing and other disciplines, as needed for patient in EMR
- Process Plan of Care, physician orders and communication notes in a timely manner
- Provide effective communication to patient/family, team members, and other health care professionals and maintains confidentiality
- Provide excellent customer service to patients/family, team members and other health care professionals
- Report and monitor compliance of policies and procedures according to Medicare guidelines and Company policies
- Demonstrate commitment, professional growth and competency
- Provide computer support and data entry
- Complete all other duties as assigned in a timely manner
- Other job duties as assigned by supervisor
Preferred Qualifications
- At least one year of experience is preferred, working in a health care related industry