Insurance Business Applications – Ams – Integration & Conversions Manager

Insurance Business Applications – Ams – Integration & Conversions Manager

Requirements

• At least 4+ years of insurance agency management systems experience is REQUIRED
• Deep knowledge and experience within the business applications integration space
• Current or recent experience working for an insurance agency/brokerage
• Leading the integration and conversion process for the business from one agency management system to the next
• Fully understanding how the data mapping process works
• Exceptional communication, customer service, and problem-solving skills
• Strong team player – willing to help wherever is needed, while maintaining a positive attitude and professionalism

Responsibilities

• Understand EPIC’s Merger & Acquisition strategy and how it relates to our enterprise agency management systems including integrated applications
• Manage the relationships with the business units before, during and after the integration and communicate progress to sponsors succinctly and regularly
• Oversee the team assigned to support various integration projects
• Work collaboratively with teams to be sure that projects are fully supported during planning, initiation, execution, and closing phases
• Work collaboratively with other teams to innovate and find solutions to complex issues
• Understand and seek to improve the standards related to integration practices of the enterprise with each project
• Understand that each integration requires high attention to detail to ensure a high-quality project
• Document processes to ensure repeatable, quality, and consistent workflows and improvement of processes
• Handle a fluctuating workload and prioritize during times of peak demand and conflicting priorities
• Engage team members to ensure deadlines are met and quality is delivered
• Evaluate, prioritize, and manage concurrent project tasks and resource availability to ensure the timing and outcome aligns with the project objectives and business priorities
• Lead team efforts including evaluation of project data in source and target systems, data mapping, user acceptance testing, issue resolution, technology requirements, and communications
• Work closely with the Project Manager on assignment and oversight of integration tasks
• Learn the intricacies of our core products and the integration process
• Engage with the contacts at source system business unit to understand requirements and deliver solutions
• Proactively identify risks and provide guidance to ensure successful project completion
• Using strong analysis skills and technical knowledge to fully understand and manage the business unit’s expectations related to the project
• Understand ancillary applications and resources related to agency management systems and integration points
• Report and assist in resolving issues or problems

Preferred Qualifications

• Bachelor’s degree strongly preferred
• Knowledge of Vertafore AMS, i.e. Sagitta and/or BenefitPoint strongly preferred
• Knowledge of document management systems, i.e. ImageRight