Instructional Technologist/Data Specialist

Instructional Technologist/Data Specialist

Requirements

• Possess a current TS/SCI with polygraph clearance.
• Hold a Bachelor’s degree or higher and at least eight (8) years (6+ with Master’s Degree) of relevant work experience. Degrees in adult learning, education, online learning, or equivalent or a degree in computer science or equivalent with applied experience in instructional design, technology, or educational technology are preferred.
• Programming experience in HTML, Python, Java, JavaScript and/or other languages in support of developing training content.
• Ability to learn technical skills and teach them to others.
• Experience or training in fundamental data literacy, i.e., the able to input, process, clean and visualize data sets and records.
• Experience or training using quantitative and qualitative evaluation methods.
• Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects.
• Experience with the ADDIE model of instructions design, or equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning.
• Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions.
• Ability to develop strategies for a variety of learning types and their delivery on a range of platforms.
• Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training.
• Demonstrated ability to effectively incorporate accessible design concepts into learning products based on ADA compliance and experience.
• Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects.
• A self-starter, who is highly organized and capable of setting and maintaining schedules for themselves and for others, including coordinating and communicating schedule elements.
• Demonstrated excellent interpersonal skills and ability to provide proactive customer service support.
• Strong written and oral communication skills with the ability to independently craft error-free, tone appropriate, and professional learning content, marketing, informational, and status communications in a variety of mediums and formats across a wide range of audiences.
• Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams.
• Familiarity with handling intellectual property and copyright materials and how to properly incorporate them into learning content.
• Experience utilizing project tracking mechanisms or learning management systems (LMS) to communicate, coordinate, prioritize, and complete projects on schedule.
• Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products.
• Experience with the Microsoft Office Suite of products (e.g., MS Word, PowerPoint, or Excel).

Responsibilities

• Work as part of a team to support a dynamic specialized training program.
• Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process.
• Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects.
• Analyzing training requirement and designing and developing effective and engaging synchronous and asynchronous learning interventions.
• Document, update, and maintain course lesson plans.
• Develop and update online training content including WBTs, job aids, videos, podcasts, etc.
• Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors.
• Act as a role-player during training courses.
• Create new content and/or improve the design and delivery of existing instructor-led and online content.
• Collect and analyze quantitative and qualitative data in support of course/content evaluation and develop actionable recommendations based on the data for the continual improvement of the product/program.
• Facilitate small group discussions.
• Design, administer, and analyze the results of training-related surveys and assessments.
• Provide reporting on training activities as required.
• Execute diplomacy working with various levels of team members, managers, and customer to identify requirements and develop action plans.
• Partner cross-functionally with other team members, such as AV, IT, instructors, and production teams, to accomplish tasks and complete projects.
• Work with customers to coordinate resources, prioritize activities, and ensure quality and timely products.
• Utilize a project tracking tool and weekly meetings to track, communicate, and manage all tasks and projects to ensure all assigned tasks are completed or before the established due date.
• Archive projects per office-designated standards.
• Adhere to customer security policies and procedures regarding the use of systems, equipment, facilities, and infrastructure.

Preferred Qualifications

• Hold a Master’s degree in adult learning, education, or online learning, or equivalent.
• Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students.
• Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc.
• Experience creating content in multimedia software tools like Adobe Creative Suites.
• Experience or training in copy editing for print or screen publications.