Instructional Design Specialist

Strong knowledge of instructional design, adult learning theory, and digital content development for a diverse workforce
Ability to take initiative and follow through on assignments with minimal supervision, demonstrating ownership of outcomes and a commitment to quality
Skilled in managing competing priorities, balancing urgent needs with long-term projects, and consistently meeting deadlines
Proactive problem solver with a continuous improvement mindset; able to identify opportunities and recommend practical solutions
Clear and professional communicator with strong verbal and written skills; able to present content effectively in both one-on-one and group training setting
Strong collaboration skills, including the ability to build relationships with subject matter experts and cross-functional partners
Detail-oriented with high standards for accuracy, documentation, and version control
Demonstrated ability to work independently, exercise sound judgment, and take accountability for deliverables
Strong customer service orientation with a focus on responsiveness, empathy, and solutions
Ability to handle confidential information with discretion and professionalism

Design and develop high quality instructional materials including eLearning modules, instructor led training guides, videos, presentations, and job aids for employees at all levels
Create and update content for in-person, virtual, and self-paced learning programs that align with organizational goals and adult learning principles
Partner with HR, department leaders, and subject matter experts to gather information and tailor content to a variety of employee audiences
Develop scripts, storyboards, assessments, and other interactive materials that support engaging and effective learning experiences
Create and maintain facilitator guides, training manuals, and support resources for self-directed and instructor led formats
Support Workday Learning users with basic access and navigation issues; escalate technical issues to the HRIS Analyst as appropriate
Use learning data and feedback to evaluate training effectiveness and make data-informed content improvements
Assist in testing Workday Learning updates to ensure published content functions correctly and remains accessible
Stay informed on trends and best practices in instructional design, learning technology, and digital content development

Proficiency in eLearning and content creation tools such as Articulate, Camtasia, Canva, or Adobe Creative Suite (preferred)
Experience using Workday Learning or similar learning management systems (preferred)
Prior experience with Workday Learning preferred
Prior experience with Camtasia, Articulate, or other e-learning modules preferred