Institutional Fixed Income Client Settlements – Global Market Operations – Global Operationss
| Company | Bank of America |
|---|---|
| Location | Charlotte, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Client interaction / experience encouraged.
- Great communications Skills ( Email, Phone, Chat)
- Attention to Detail
- Customer and Client Focus
- High Energy team mate
- Oral Communications
Responsibilities
- Opportunities to develop strong business relationships with Global Core Settlements, Trade Processing, Reference Data, and other internal operational departments across the organization.
- Perform pre-matching of future settled trades to ensure accurately and efficient settlement with our clients and clients counterparties.
- Strategically work on streamlining the process to minimize and reduce manual redundancies.Comply with regulatory requirements and account maintenance, in order to eliminate & minimize capital charge exposure daily.
- Understand the Escalation guidelines to promptly address and escalate financial and negative client exposure situations.Successfully use time management skills and participate in special projects as requested by management.
- Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
- Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
- Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
- Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
Preferred Qualifications
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
- Prioritization
- Problem Solving
- Account Management
- Analytical Thinking
- Coaching
- Written Communications
- Mentoring
- Research
- Result Orientation