Installation Merchant
| Company | Lowe’s |
|---|---|
| Location | Huntersville, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in business, Finance, or other related fields of study
- 5 years’ Experience with managing national and regional supplier and manage sales typically more than $400M. Experience leading a business (financial, people, operational, process, digital, technology, etc)
- 3 years Merchandising/Installation Services/Store Operations
- 3 years Installation Services execution, Product Merchandising
Responsibilities
- Responsible for the P&L performance of their assigned labor category and has buying responsibility.
- Responsible to create, define and execute for their category national installation programs for all sales channels including in-store, online, contact centers and in-home.
- Partners with Senior Installation Merchant and others to create direction and strategy for assigned labor programs that exceed customer expectations and meets Product Line Review objectives.
- Partners with Senior Installation Merchant and others to create demand and capacity strategies that achieve both the sales, operational and customer satisfaction targets for the category.
- Leads National provider selection, qualification, pricing and mgmt while partnering with service operations, store operations and any other affected party. Negotiates cost and sets retail pricing for the category and conducts provider line reviews.
- Translates strategy into actionable tactics that meet or exceed objectives including sales, gross margin, and customer satisfaction rates. Identifies gaps in performance and leads efforts to improve.
- Ensures programs meet key metrics including quality, customer, financial and operational targets.
- Maintains an effective day to day relationship with product merchandising including Merchants, Sr Merchants, DMM and MVPs, vendors, services and store operations.
- Creates and maintains vendor relationships, makes labor buying decisions for the category and negotiates terms with vendors to drive vendor selection, pricing and performance.
- Makes hiring decisions including hiring and terminations. Manages performance and provides coaching to direct reports as needed.
Preferred Qualifications
- Master’s degree MBA or equivalent work experience
- 3 years’ Experience in merchandising/store operations