Insomniac – Social Media Coordinator

Bachelor’s Degree in Marketing or related field/experience
2+ years’ experience with customer service and social media marketing
Understanding of electronic music, festival culture, and the live music space
In-tune with local music scene, venues, and nightclubs
Organized self-starter with meticulous attention to detail
Knowledge of Facebook, Twitter, Instagram, Instagram Stories, TikTok, Snapchat, YouTube, and other live streaming apps and social media platforms
Experience in social media management/monitoring tools such as: HootSuite, TweetDeck and Sprinklr
Proficient in grammar, copywriting and asset selection
Must have basic knowledge of Adobe Photoshop, GIF creation, and other content creation apps
Experience working on-site at concerts, music festivals, or other large-scale events

Coordinate social media and marketing leads to create and organize compelling social content across multiple brands simultaneously
Write creatively yet collaboratively within the sphere of each brand, with an emphasis on captions and asset selection
Create detailed spreadsheets and proposals for social calendars across concerts, branded shows, and festivals
Schedule and execute social posts upon approval from show leads
Coordinate asset distribution and social posting for internal departments such as merchandise, nightclubs, and record label
Partner with Insomniac Headliner Experience team to monitor and address customer service inquiries and deliver social feedback
Create social reports and summaries recapping on-sales, events, and major announcements
Support social and marketing teams with on-site duties at events and festivals
Hire, onboard and train various team members and final bullet of other tasks as needed/assigned
All other tasks as assigned by social team
All other projects and initiatives as identified

Familiarity with the local music scene and venues
Experience working on-site at concerts, music festivals, or other large-scale events