Inside Sales Representative I

Excellent communication and organizational skills required.
Knowledge of Vertex products, taxation, hardware, and software terminology and/or SFDC knowledge a plus.
Strong interpersonal, organizational, time management, negotiating, closing, decision making, presentation, oral and written communications skills.
Strong phone skills, exceptional listening skills, and above average problem-solving skills.
Experience leveraging social media tools to prospect for new business.
Strong ability to work with a team and an ability to learn and adapt quickly.
Ability to serve as a trusted advisor to clients.
Ability to articulate the Vertex value proposition clearly and to listen actively to clients to identify and prioritize client needs.
Proficiency in Microsoft Office Packages.
Ability to listen and understand information and communicate the same.
Must possess good organizational skills.
Must be results oriented, customer focused, and exhibit good interpersonal skills.
English fluency required. May require fluency in language of local market(s).
Proficiency in Microsoft office packages.
Sufficient knowledge of business communications, including telephone, voicemail, and e-mail and operations of office machines, such as photocopier, scanner, and fax.

Qualify or disqualify software sales leads.
Manage inbound sales leads. Includes fielding calls, following up on web inquiries, qualifying leads and setting up opportunities.
Daily outbound calling to leads from partners.
Assisting Prospects in executing the Vertex sales process.
Understand primary business issues of prospective organizations and how individuals and/or departments within the organization are impacted.
Display a knowledge and understanding of Vertex’s products, services, vendor relationships and interfaces to a level that enables the rep to identify if Vertex has an offering for a given prospect.
Outbound calling to VARS and potential Partners from Web Inquires.
Coordinate with partner reps to ensure communication and status of leads.
Maintain accurate and current information regarding the status of each client contact and sales opportunity in Vertex’s CRM system (SFDC).
Work with Sales and Marketing to develop follow-up programs for marketing campaigns, trade shows and various promotional activities as needed.
Occasional travel required.
Participate in other projects or duties.