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Inside Sales Representative
| Company | LKQ |
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| Location | Norco, CA, USA |
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| Salary | $25 – $25 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- 1+ years of related applicable experience
- HS Diploma or equivalent
- Must be attentive to detail and ensure accuracy in work assignments
- Must be able to communicate effectively and cooperate with others
- Must be able to convey product information and availability to customers
- Must possess the ability to deal tactfully with customers
- Must be organized, motivated, and a self-starter
- Must have the flexibility to work variable schedules, if needed
- Must have the ability to work in an environment where frequent interruptions may occur
- Must be able to work under pressure comfortably
- Knowledge of automotive parts
Responsibilities
- Provide customer service, evaluate the customer’s needs, and answer questions regarding parts, pricing, product availability, and services
- Provide relevant information on warranties, price, quality of parts, delivery times and payment methods
- Complete internal documents supporting any transaction (credits, invoices, work order, etc.)
- Prospect and develop relationships with potential customers to cultivate new business
- Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
- Advise customer on substitution or modification of part when part requested is not available
- Process orders — perform order entry, review orders for correct handling, pricing, quantities and shipping data
- Follow-up with customers as needed
- May evaluate and propose appropriate price for parts by considering various criteria
- Assume other duties as assigned
Preferred Qualifications
- Some college coursework/degree preferred
