Inside Sales Coordinator
| Company | MRC Global |
|---|---|
| Location | Houston, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- High School Diploma, GED (General Education Degree) and additional post-secondary training or education.
- Any combination of 2+ years in customer service, inside sales support and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience.
- Project management experience is a plus.
Responsibilities
- Coordinate the shipping/delivery status of pending inbound and outbound shipments and ensure vendor shipment and delivery logistics are on-time for multiple projects.
- Work proactively with field sales professionals (Sales and Service or Technical Inside Sales Representatives) to understand and assist with sales activities and enhance customer relationships.
- Confirm and ensure data entry adjustments are made for purchase orders, customer orders, procurement match and trade discounts as needed.
- Review project process prior to execution of the customer orders to ensure accuracy and communicate deliverables.
- Manage and track order acknowledgements with both manufacturers, vendors, and customers by providing progress reports to customers.
- Provide prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
- Monitor expected ship dates to ensure timely delivery and expedite as needed.
- Manage project documentation requirements with customers and vendors.
- Establish and maintain customer relationships, communicates with customers and co-workers to provide technical information.
- Comply and promote awareness and understanding of MRC policies, procedures and expectations to all employees, to include strict enforcement and compliance with DOT and SOX compliance guidelines.
- Participate in meetings, and training opportunities to enhance and maintain personal and product knowledge.
- Other departmental duties or projects as assigned.
Preferred Qualifications
- Project management experience is a plus.