Inside Sales Associate
Company | VEGA Americas |
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Location | Mason, OH, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Associate’s |
Experience Level | Junior |
Requirements
- Two year degree, preferably in a technical field.
- 1+ year(s) customer service or sales experience.
- OR equivalent combination of education and experience
- CRM System experience
Responsibilities
- Receive and respond to phone, e-mail and web-based inquiries regarding technical data/support, price, delivery, or application information from customers and representatives.
- Develop clear and effective quotations for current and prospective customers, representatives and/or Regional Sales or Industry Sales.
- Complete proactive open quote follow-up or new product information phone calls.
- Establishes, develops and maintains relationships with current customers, prospective customers, Outside Sales and/or representatives to generate new business for the organization’s products and services.
- Support new business development activities by follow-up phone calls on sales leads, as required.
- Resolves customer complaints by investigating problems, developing solutions and making recommendations to management.
- Back-up Inside Sales team with phone calls and email support as needed. Must address customers’ issues and ensure effective and responsive problem resolution.
Preferred Qualifications
-
No preferred qualifications provided.