Inside Sales Agent
| Company | Armstrong Group |
|---|---|
| Location | Zelienople, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Sales experience or sales acumen.
- Strong communication skills.
- Customer service experience.
- PC and data entry proficiency.
- Must be very organized.
- Positive attitude and capable of understanding the Power of Change.
- Understands and appreciates the value of a variable pay compensation plan based on target attainment.
Responsibilities
- Handle incoming calls from customers interested in purchasing and upgrading services.
- Sell products and services, including Video, Internet, and Telephone.
- Communicate effectively over the telephone and via e-mail.
- Understand the importance of a consultative call flow.
- Communicate issues and feedback to appropriate individuals.
- Effectively describe features and benefits, and identify and overcome objections.
- Meet established department/team/individual goals and scorecard requirements for sales and other KPIs.
- Promote Armstrong’s home entertainment services to customers.
- Provide a quality Armstrong Experience on every customer contact.
- Accurately enter order information into an ICOMS billing system.
- Collaborate, be flexible, and be a team player.
- Place outbound calls as needed.
Preferred Qualifications
- Prefer candidates with experience handling calls in a call center environment but will train the right person.