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Inpatient Pharmacy Technician – Lead

Inpatient Pharmacy Technician – Lead

CompanyAdvocate Health Care
LocationKenosha, WI, USA
Salary$24.85 – $37.3
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Licensure (IL only): Pharmacy Technician or Pharmacy Technician Student; Certification (CPhT) issued by PTCB; State of Wisconsin (registration).
  • High School Graduate.
  • Typically requires 5 years of experience in a hospital technician role.
  • Good mathematics skills.
  • Attention to details.
  • Good communication (written and verbal) and interpersonal skills.
  • Exceptional customer service, problem resolution and process development skills.
  • Basic computer skills.

Responsibilities

  • Leads the shift or area by assigning, monitoring, and reviewing progress and accuracy of technician work. Acts as a resource to team members and provides day to day direction including addressing urgent customer and team member needs. Provides guidance on more complex issues and escalates concerns and resource needs to department leadership as appropriate.
  • Assists with human resource responsibilities which may include interviewing, selection, development, conflict resolution, and engagement. Assists in interpreting policy and procedures and updates staff on changes. Holds team members accountable to policy and procedure.
  • Identifies quality improvement opportunities and collaborates with site leaders to design and implement quality improvement initiatives. Leads teams to identify best practices support implementations.
  • Works in a flexible manner to ensure that department resources are appropriately distributed and that a safe environment is maintained at all times. Assumes duties for other technicians as needs arise. Serves as a role model for safe, effective, and efficient care and as a liaison between technician team and department leadership.
  • Runs appropriate reports to ensure that productivity, financial, legal, regulatory, and accreditation needs are being met on each shift. Follows up when gaps are identified and promptly escalates concerns.
  • Oversees use of automation and technology to maintain equipment and provide a safe and effective work environment. Troubleshoots department automation and complex distribution needs.
  • Ensures that department documentation is correct and satisfies all legal, regulatory, and accrediting bodies. Addresses gaps in documentation and escalates concerns to department leaders promptly.
  • Participates in the development and implementation of training materials and programs. Trains other team members and helps ensure that orientation, training, education and competency are complete and documented.
  • Actively takes part in sharing information in department huddles and team member meetings. Collaborates with department leadership to ensure updates and changes are effectively communicated to all team members. Identifies opportunities to improve team member engagement and culture of safety in the department.

Preferred Qualifications

    No preferred qualifications provided.