Infusion Registration

Infusion Registration

Requirements

• High school diploma or GED preferred
• Previous patient scheduling, call center or reception experience preferred
• Familiarity with Medical Terminology preferred
• Able to work in a high volume/fast-paced environment
• Ability to work with sensitive and confidential information
• Operating knowledge of personal computers and MS Windows and Office applications (including Word, Excel, Google and Outlook)
• Must be able to interact with patients in a responsible, professional and ethical manner

Responsibilities

• Provides initial contact for LRDC patients.
• Greets patients as they arrive and directs them to their respective physicians or to designated departments for specific testing.
• Receives phone calls from patients, hospitals, and physicians to schedule and coordinate appointments.
• Prepares patient appointment cards and instructions for future appointments and future testing.
• Processes copays, coinsurance, payments towards deductibles. As needed directs patients to EngageMed or hospital for financial arrangements.
• Obtains signatures for medical releases.
• Schedule, reschedule, and cancel patient appointments in a timely and efficient manner as to optimize the Providers’ schedules.
• Enter and maintain patients’ information into the hospital and clinic’s EMRs for initial and all future appointments

Preferred Qualifications

• High school diploma or GED preferred
• Previous patient scheduling, call center or reception experience preferred
• Familiarity with Medical Terminology preferred