Infrastructure Systems Lead
| Company | Fairfield University |
|---|---|
| Location | Fairfield, CT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Extensive experience in cloud (AWS, Azure), private cloud (VMware), server, and storage management
- Proficiency in M365 and Dropbox for Business
- Strong background in DR/BCP and SaaS/PaaS implementation
- 3+ years in a team leadership role, demonstrating ability to inspire, guide, and mentor technical teams
- Excellent project management, communication, and problem-solving skills
- Must possess an excellent customer service orientation toward staff and campus users
- Must be a motivated self-starter, especially in learning new hardware and technology
Responsibilities
- Ensure the efficient and secure operation of all non-network systems, including servers, storage, and cloud solutions
- Oversee public cloud (AWS, Azure) and private cloud (VMware) infrastructure to support current and future organizational needs
- Manage Microsoft 365, Google Workspace and Dropbox for business services to ensure optimal productivity across the university
- Design and implement disaster recovery and business continuity plans, coordinating with other departments to minimize risk and downtime
- Identify and adopt new cloud, SaaS, and PaaS solutions that align with the University’s IT strategy
- Supervise and mentor a team of engineers and administrators, fostering a collaborative and innovative environment
- Work with University stakeholders to align IT services with academic and administrative goals, ensuring infrastructure is optimized to meet evolving needs
- Manage vendor relationships for software, cloud, and storage solutions, ensuring service quality and cost-efficiency
- Maintain and track budgets for cloud, server, and storage resources, identifying opportunities for cost optimization
- Ensure systems comply with industry standards, regulatory requirements, and university security policies
- Implement proactive measures for data security, backup, and disaster recovery
- Promote an image of efficiency and courtesy throughout the University community consistent with the ITS department’s goals and mission
- Attend seminars and related meetings to enhance knowledge and communication skills
- Participate in regularly scheduled staff meetings
- Promote the proper utilization of equipment and materials
- Report any unsafe working conditions immediately to the supervisor
Preferred Qualifications
- 8+ years of IT infrastructure management, specifically with cloud and server environments
- Hands-on experience with disaster recovery planning and implementation
- Familiarity with industry best practices in cloud cost optimization and resource management