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Information Security Technical Lead Analyst
Company | Citigroup |
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Location | New Castle, DE, USA |
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Salary | $167700 – $176900 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior |
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Requirements
- Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology, Engineering (any), or a related field
- five (5) years of experience in the job offered or in a related IT occupation supporting mobile applications
- Supporting Authentication solutions of Single Sign On, Multi Factor, Password less, Biometrics, Risk and Behavioral functionalities
- Working on RedHat Linux Operating System hosted on premises and Cloud Infrastructure to support product services of Transmit security, BioCatch, Threat Metrix, DigiPass, OTP solutions and BindID
- Handling DevOps Tools for automation and monitoring, including Ansible, Splunk, AppDynamics, Sensu, JIRA, RLM, and IBM Tivoli
- Well Versed with the Mobile, Web and Server API Interfaces
- Utilizing Web and Application middleware components of IBM HTTP Webserver, WebSphere, Apache, Tomcat and Aka
Responsibilities
- Work with developers and analysts to troubleshoot issues related to application coding and Biometrics
- Successfully deploy and utilize our Biometrics products to support customers
- Develop user journeys and orchestration connectors according to customer use cases and technical requirements
- Handle changes and incidents utilizing documented procedures through the Service Now (SNow) tool
- Work with vendor support and architects on a regular basis to track issues to closure as a Level 3 Subject Matter Expert (SME)
- Provide SME level support for Identity Access Management (IAM) Services and infrastructure
- Understand the technical solutions required to support client integrations and rollout to higher environments
- Identify opportunities to automate and standardize information security controls for supported groups
- Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions
Preferred Qualifications
No preferred qualifications provided.