Information Security Technical Communications Consultant
| Company | U.S. Bank |
|---|---|
| Location | Charlotte, NC, USA, Minneapolis, MN, USA, Cincinnati, OH, USA |
| Salary | $105400 – $124000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- Bachelor’s degree, or equivalent work experience
- 10 or more years of business experience with five or more years of technical communications
- Five or more years of experience with support to information delivery solutions, knowledge management, systems, and communication strategies
Responsibilities
- Leads delivery of communication solutions and provides technical communication guidance
- Provides leadership within cross-functional teams and delivers advanced communication services; writing, editing, analysis, and planning
- Creates, curates, reviews, analyzes, edits, and enhances existing business and technical documentation, webpages and other communications media for effectiveness, clarity, and accuracy
- Cultivates an awareness of and shares knowledge of industry trends, helping to accurately assess associated business impact(s) and to anticipate strategic consequences
- Provides leadership, expert analysis to requirements gathering, and project planning for complex communications projects and other significant business initiatives
- Facilitates meetings and leads conversations, capturing required edits, tracking action items and resolving roadblocks
- Provides design consultation, implementation support, and content management services to documentation repositories and knowledge management systems
- Leads design and implementation of communication solutions to meet/exceed clients’ information delivery needs, including board presentations, executive-level talking points, policy and standard documentation, process and procedure documentation, SharePoint-based website design and development
Preferred Qualifications
- Good understanding of information security and cyber security subject matter, regulatory requirements and financial service business(es)
- Skilled in group and individual dynamics to effectively facilitate and independently interface with all levels of personnel, including senior stakeholders, business line leaders, and technical subject-matter experts
- Ability to mentor and coach less experienced staff, instructing and occasionally directing the work of others
- Ability to research and evaluate new or evolving technologies and tools and apply that research to business and technical documentation
- Demonstrated advanced skills in utilizing Microsoft Office products (including MS Teams) and a solid working-knowledge of SharePoint