Inflight Standards and Development Specialist

Inflight Standards and Development Specialist

Requirements

• 2+ years of Inflight airline
• Experience in technical writing and/or
• Must attend and successfully complete Breeze Inflight training and maintain flight attendant currency.
• Ability to assist in the operation and travel, as necessary
• Must pass a DOT pre-employment drug test
• Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check

Responsibilities

• Research internal department policies, procedures, systems, and aircraft equipment information to ensure regulatory compliance and accuracy for Inflight manuals.
• Interface with Inflight Training, and Operations departments to ensure consistency and compliance with policies and procedures and ensure content change is disseminated into training content.
• Perform updates to curriculum when directed by the Senior Manager of Inflight Training and Standards
• Interface with Flight Operations, Technical Operations, Engineering, Maintenance, Stations, and Guest Empowerment departments to align inflight documentation with Companywide practices.
• Work with manual owners and company publications to manage revisions in support of business processes, continuous improvement initiatives, and operational projects.
• Write and revise policies and procedures for Inflight manuals, including Bulletins and Temporary Revisions (TRs), under the direction of the Manager, Inflight Service Policies and Procedures.
• Update and maintain reference material and document libraries in One Drive, as assigned
• Assist the Manager in all publication-related interfacing, including coordination with Corporate Communications and external regulatory bodies.
• Support the tracking and management of Inflight manuals and procedural changes, ensuring timely updates and audit readiness.
• Review regulatory updates (i.e., IATA, DCT, FARs) for currency and prepare summaries of changes and impacts, under guidance.
• Maintain compliance tags within XML-based publications and ensure the accurate handling of Security Sensitive Information (SSI).
• Serve as the Inflight department’s designated Safety Representative, coordinating regularly with the Safety Department to review reports, identify hazards, and ensure timely follow-up on safety issues impacting cabin operations.
• Track and analyze trending safety concerns submitted through the Safety Management System (SMS), including ASAP, and other internal reporting tools.
• Draft trend reports and collaborate with the Manager, Inflight Training to recommend curriculum updates or procedural adjustments based on emerging safety data.
• Participate in the Event Review Committee (ERC) process for Inflight ASAP, support the implementation of ERC recommendations, and monitor their status.
• Develop safety-focused content for inclusion in inflight communications, training materials, and crew resource updates.
• Develop content for Inflight Newsletter based on reporting safety trends, policy updates, and Company feedback.
• Attend Company meetings, relevant to Inflight standards, safety, and regulatory compliance
• Perform other duties, as assigned.

Preferred Qualifications

• 2+ years policies and procedures
• Bachelors or Associates degree preferred; combination of relevant experience and education considered equivalent
• 5 years experience as a Flight Attendant