Indirect Sales Analyst
| Company | Zoetis |
|---|---|
| Location | Malvern, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior |
Requirements
- A bachelor’s degree in accounting, finance, business, or a related field is preferred.
- Minimum of one year of experience in a customer-oriented, database management, or comparable position.
- Proficient in Microsoft Office – advanced Excel skills required.
- Process-oriented; able to contribute to creating new procedures.
- Excellent analytical and organizational skills.
- High degree of accuracy and attention to detail.
- Demonstrated strong communication and problem-solving skills.
- Adept at understanding customer challenges, navigating from problem to resolution, and communicating process and resolution effectively both verbally and in writing.
- Enthusiastic and engaging with customers in all encounters.
- Ability to work independently and effectively coordinate multiple priorities.
- Strong customer service commitment is critical to this role.
Responsibilities
- Support all transactional processes related to indirect sales data, including EDI, File Imports, and Manual Invoice Entry (as needed).
- Monitor daily transmission of all incoming electronic data interchange (EDI) sales feeds and conduct transactional analysis to troubleshoot reported file discrepancies.
- Partner with Zoetis customers and EDI clearinghouse (Reliance) to resolve suspended data, conversion errors, incompatibilities, and submission delays.
- Identify problem trends and implement permanent solutions for recurring issues.
- Research and respond to various sales data-related inquiries promptly.
- Apply creative solutions to reduce time spent on daily activities and improve accuracy with indirect sales data.
- Create and maintain various data maps, including: AHN Database, Distributor Cross Reference tables, and Reported Price Variances.
- Compile, verify, and prepare source invoice data for entry into the sales system, including manipulating data within Microsoft Excel.
- Assist with new company integration related to indirect customer requests and historical sales loads.
- Partners with cross-functional teams (ex, Customer Master Data, Rebates Teams) to resolve customer mapping issues that impact sales transactions.
- Serve as backup for Manual Invoice Entry processing and provide support during high-volume months.
- Ensures data integrity and SOX compliance.
Preferred Qualifications
- Knowledge of Zoetis accounts, products, and pricing is preferred.