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Independent Account Executive – Pst
Company | Openlane |
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Location | California, USA |
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Salary | $28.85 – $28.85 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Mid Level, Senior |
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Requirements
- 3-5 years of related sales and/or account management experience.
- Strong understanding of online technologies and proficiency in Google Suite offerings.
- Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.
- Excellent oral and written communication skills, with a focus on customer service.
- Strong organizational, time management, and prioritization skills–Capable of handling multiple demands at any given time.
- Proven ability to work autonomously and stay focused in a remote work environment.
Responsibilities
- Act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding your customer’s business needs.
- Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues.
- Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape.
- Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability.
- Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to meet or exceed all goals and KPIs.
- You will play a pivotal role in coaching our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.
Preferred Qualifications
- Experience with Salesforce
- Bachelor’s Degree
- Experience with DOMO or other data analysis tools
- Experience working with Slack
- Automotive experience