In-House Creative Operations Manager – Marketing
| Company | TD Bank |
|---|---|
| Location | Mt Laurel Township, NJ, USA |
| Salary | $86840 – $139360 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- 4 year degree or equivalent experience
- 3-5 related experience required
- Demonstrated experience in the financial services industry
- In-depth project management experience
- Extensive knowledge of financial services marketing practices and techniques
- Proven organizational skills
- Vendor management experience required
- Proven communication skills, including strong writing ability
- Proven effective presentation skills
- Proficient PC skills in Word, Excel, PowerPoint
Responsibilities
- Manages more complex functions and processes in support of marketing Communications initiatives
- Regularly supervises and manages the workflow of others
- Allocates tickets to senior management, arranges VIP experiences and special meetings, coordinates celebrity appearances, supports employee reward and recognition, charge-backs, ticket compliance, etc
- Evaluates effectiveness of projects after implementation; compiles and analyzes feedback from various internal areas and outside vendors, develops recommendations as appropriate and incorporates changes into future project plans
- Creates marketing materials as necessary in support of various projects and other work
- Writes copy, secures approvals and coordinates layout and production with appropriate internal or outside personnel
- Demonstrates understanding of the functions, intricacies and requirements of the product or business line with which they are working
Preferred Qualifications
- Deep experience with Adobe Workfront, especially in capacity planning, resourcing, and reporting
- Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and data visualization
- Strong understanding of creative operations within an agency or in-house environment
- Experience managing project/sprint managers or traffic teams
- Familiarity with Digital Asset Management (DAM) systems and access management (e.g., Intralinks)
- Knowledge of invoicing workflows tied to creative hours or agency rate cards
- Agile mindset and ability to facilitate sprint ceremonies (e.g., planning, retrospectives)
- Proactive, solutions-oriented approach with the ability to flex process when needed to meet campaign demands
- Strong communicator with a calm, collaborative demeanor who can thrive in ambiguity and help guide the team through change