Implementation Request Writer Senior SME

Implementation Request Writer Senior SME

Requirements

• Education: HS diploma
• Performed in a lead role working DOD projects, scheduling, planning, metrics, reporting, tracking and presenting metrics to senior leadership.
• Experienced in a lead role working directly with the Government and US Military members.
• Experience: Seven (7) years relevant general experience in IT.

Responsibilities

• Processes Implementation Requests (IRs) from the DoD MIRA tool from inception through to delivery to the Implementation Operation Center (IOC).
• The IR writer will Identify, resolve, and provide options to resolve and/or escalate implementation activity issues to leadership could affect over project schedule.
• Be available, via phone or email to respond and answer questions from PMs, IOC, Logistics, Engineers and IR Leadership on ongoing activities.
• Coordinate with Engineers, Implementation Leads, PMS and others for properly completing the IR.
• Ensure IR status is tracked and available to all stakeholders in the MIRA tool.
• Update MSS with required information as appropriate.
• Coordinate with Logistics personnel on equipment material assigned to the IR via the warehouse management system (WMS) tool.
• Frequently reviews the IR writer tools to ensure all detailed steps of IR processing are adhered to and receives quality review prior to submitting to the IOC.
• Works closely with the IR requestor to take the draft IR through the process to, analyze, review, and provides Implementation Request (IR) Writer assistance to Government, DoD employees and contractors.
• Accesses the Warehouse Management System (WMS) tool to validate installation materials are available in the warehouse.
• Ensure all content is present from the IR requestor, collaborating with the requestor until a satisfactory IR is accepted.
• Recommends resolution of issues for to ensure the IR content is acceptable for processing.
• Prepares, reviews, and delivers required reports and updates to the IR reference guides for the IR requestor and for the IR writers.
• Provides project support for reviews, conferences, briefings, and associated meetings.
• Provides recommendations for planning, organizing, managing critical aspects of the development, production and/or deployment of capabilities.
• Develops data collection methods and tools to ensure the process is working and provides updates when changes occur.
• Works with other IR writers, Government Leads, MIRA developer, the Warehouse, and management to ensure the constant flow of IRs regular and expedite IRs.
• Answers question, resolves issues and escalates problems to the PM as required.
• Attends weekly meetings with the PM, IOC and associate IR writers.
• Participates in the IR writer teams bridge daily, all day.
• Reviews and acts on IRs in draft and works updates to IRs leading to finalizing the IR for delivery to the IOC.
• Works within the IR Writer email box acting on emails as required.

Preferred Qualifications

• Prior military experience/experience working DoD project.
• Has the communication skills to effectively interface with senior military officials, managers, and subordinates.