Implementation Project Manager II
| Company | AvidXchange |
|---|---|
| Location | Charlotte, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree, or 3 years of professional work experience.
- A minimum of 3 years in customer facing experience
- Demonstrates interpersonal skills and ability to work productively and positively in a team environment.
- Maintains positive and productive working relationships with external and internal customers.
- Ability to describe aspects of a project or process in a manner which is easily understood by all staff levels of an organization.
- Applies general knowledge of business principles to decisions.
- Demonstrates a structured, rational approach when resolving problems.
- Ability to prioritize contending demands and adapt to frequent changes, delays, and unexpected results.
- Demonstrates ability to absorb new information quickly and perform responsibilities effectively on multiple projects at one time in a fast-paced environment.
- Ability to learn and master innovative technologies with a technical aptitude.
Responsibilities
- Lead customer Kickoff and Scoping meetings using analytical and facilitation skills.
- Develop detailed project plans and drive projects towards target go-live dates.
- Document and communicate project status internally and externally to keep projects on track.
- Consult customers on AvidXchange software configuration best practices.
- Support and collaborate with project team members during Configuration, Testing, and Training phases.
- Support customers during the Adoption phase by troubleshooting issues, assisting with software configuration optimization, and answering how-to questions.
- Support key operational metrics and business goals.
Preferred Qualifications
- Familiarity with SmartSheet or similar project planning software.
- Familiarity with Project Management methodologies and software tools
- Familiarity with Salesforce or similar CRM software.
- Familiarity with SharePoint or similar document storage/collaboration software.
- Excel experience and knowledge of database relationships and terminology.
- Experience working with accounting/ERP systems.
- Experience working in the Accounting industry.
- Typically requires a University Degree or equivalent experience and less than 2 years prior relevant experience.