Implementation Project Manager

Implementation Project Manager

Requirements

• Bachelor’s Degree from an accredited college or university
• Minimum 2 years of technical project management experience
• Six Sigma, Lean, TQM or process improvement experience
• Supply Chain, Logistics, and/or Transportation experience
• Ability to work flexible hours (some weekend/late hours may be required)
• Ability to travel up to 10% (domestically and/or internationally)

Responsibilities

• Lead 1–2 implementation projects, acting as the main point of contact and ensuring delivery on time, within budget, and with high-quality results
• Understand business goals and use that insight to drive project planning, execution, and problem solving
• Maintain key project documentation, including plans, process flows, resource needs, and business cases
• Communicate progress clearly, lead project meetings, escalate risks, and support internal and external change management
• Influence stakeholders without authority and confidently challenge the status quo when needed
• Build strong relationships with project teams, customer stakeholders, and sales partners to support a smooth implementation
• Track and report financials, including resource hours and billing, and support go-live and knowledge transfer to operations
• Apply a structured implementation methodology to map current processes, capture customer expectations, and design future-state workflows
• Recommend and support improvements to tools, processes, and implementation best practices
• Guide and mentor new team members while ensuring compliance with internal control standards

Preferred Qualifications

• Project Management Professional certification preferred
• Project management experience, with the proven ability to manage multiple projects simultaneously
• Communicates complex ideas, anticipates potential objections, and persuades others, often at senior levels, to adopt a different point of view
• Strong communication skills: strong listener with exceptional facilitation skills and the ability to tell the story and connect to your audience
• Ability to organize, design, develop and deliver projects for internal and external audiences at all levels
• Ability to collaborate effectively with subject matter experts internally and externally at all levels
• Experience working and thriving in a continuous improvement environment
• Experience with lean processes and tools such as value stream mapping, A3 project management, visual management, Pareto Analysis, and fishbone diagrams
• Experience and comfort in dealing with ambiguity and able to deliver with minimal oversight
• Experience working directly with customers
• Proficient in Microsoft Office Suite of programs
• Values a diverse and inclusive work environment