Implementation Associate
| Company | Yondr |
|---|---|
| Location | Washington, USA, Oregon, USA, California, USA, Nevada, USA, Arizona, USA, Colorado, USA |
| Salary | $40 – $40 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s Degree
- 2+ years of experience in customer service, education, and/or a related field.
- Travel expectation is based on partner demand and manager approval: 0-15% non-peak / 20-30% peak seasons
Responsibilities
- Virtually support new school accounts to facilitate the implementation process, including onboarding, product/program setup, training, and customization to meet their specific requirements.
- Partner with schools on Yondr policy/protocol creation.
- Effectively communicate with school administrators, teaching staff, and parent communities through engaging presentations and written and virtual communication sources.
- Serve as a point of contact to school partners in support of assigned Education Program Specialist
- Participate in the delivery of on-site services as necessary.
- Contribute to the design and delivery of Yondr school programming, projects, or resources as additional needs arise.
Preferred Qualifications
- Background and/or experience in education (specifically grades 6-12).
- Familiarity with current educational practices around implementing school programming.
- Exceptional interpersonal skills and communication skills.
- Adaptability in dynamic environments: thrives in fast-paced settings, exhibiting flexibility and demonstrates resilience to navigate through rapid growth.
- Proficiency in technology: skilled in digital tools and technology platforms that support a remote work environment.
- Solution-driven mindset: the ability to embrace change and tackle obstacles with a proactive and solution-oriented approach.