Implementation Analyst

Implementation Analyst

Requirements

• Beginner Technical Skills in Excel (basic formulas and formatting)
• Beginner Technical Skills and understanding of SQL and relational database concepts – is preferred (math and logic)
• Strong knowledge of accounting and understand/applies basic rules of accounting
• Securities or financial markets knowledge – derivatives, alternatives, structured products, and/or fixed income preferred
• Strong computer skills, including proficiency in Microsoft Office Suite
• Excellent attention to detail and strong documentation skills
• Outstanding verbal and written communication skills
• Strong organizational and interpersonal skills
• Exceptional problem-solving abilities
• Strong Analytical skills, being able to solve complex math problems
• Bachelor’s degree in related field

Responsibilities

• Manages relationships with clients and internal stakeholders throughout the implementation process
• Facilitates the onboarding of clients onto Clearwater’s platform
• Conducts training sessions to educate Clearwater’s clients on how to effectively use the Clearwater platform
• Effectively communicates project status, issues, and risks to all relevant parties
• Proactively troubleshoots and resolves customer issues that may arise during the implementation phase
• Provides valuable consultancy services to clients, ensuring that project objectives align with the established project plans
• Identifies and promptly escalates any identified risks and issues to the Project Manager for appropriate action
• Demonstrates the ability to self-learn and reaches out to designated resources when assistance or support is needed

Preferred Qualifications

• Beginner Technical Skills and understanding of SQL and relational database concepts – is preferred (math and logic)
• Securities or financial markets knowledge – derivatives, alternatives, structured products, and/or fixed income preferred