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Identity and Access Management Product Delivery Associate

Identity and Access Management Product Delivery Associate

CompanyJP Morgan Chase
LocationPlano, TX, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
  • Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
  • Exposure to operational management and change readiness workstreams
  • Developing knowledge of data analytics and data literacy
  • Expertise in Identity & Access Management and/or Technology Risk Management
  • Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc.
  • Excellent verbal and written skills are critical, to include translating technical and complex concepts/solutions into business friendly proposals
  • Proven experience with Agile development methodologies
  • General knowledge of financial services concepts and products
  • Solid interpersonal skills to manage relationships with a variety of partners and stakeholders

Responsibilities

  • Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
  • Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Documents blockers and impediments to aid with dependency management and resource availability
  • Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
  • Writes the requirements, epics, and user stories to support product development
  • Works with technical and non-technical stakeholders and the team to specify epics and stories with sufficient discussion and acceptance criteria to ensure successful delivery
  • Organizes work estimates at various levels of granularity to set delivery expectations appropriately and allow informed prioritization
  • Updates stakeholders with timely progress reports, highlighting successes and delivery risks (and mitigation strategies identified)
  • Provides support for incident escalation – directing resource and effort as required
  • Assists in process improvement through constant review both internally and with partner department

Preferred Qualifications

  • Emerging knowledge of product release and deployment processes
  • Results oriented; ready to challenge the status quo for continuous improvement
  • Strong analytical skills and attention to detail
  • Strategic thinking, and ability to draw lateral connections between subject areas