Human Resources Assistant

An Associate Degree with 2+ years of related administrative experience, or an equivalent combination of education and experience
Skill in performing accurate data entry, close attention to detail
Customer service oriented, exhibits a positive mindset and approachable
Excellent written, verbal and interpersonal communication skills, including empathy, patience and ability to communicate effectively across cultures
Ability to communicate with all levels of the organization
Proficiency with Microsoft Office tools
General HRIS knowledge and proficiency preferred
Organized and able to prioritize assignments in a fast-paced multi-task environment
Able to maintain discretion in matters of confidentiality
Creative problem solver with ‘do whatever it takes to get the job done’ approach

Provide support and answer routine questions and provide information, furnishing excellent customer service to employees and managers from onboarding to offboarding
Respond, update and close employee inquiries (through an employee response ticket system) or assign to subject matter experts
May conduct new employee orientation presentations to onboard new employees, ensuring the completion and accuracy of new hire documents including I-9s
Process and maintain all documentation required for new employees and provide assistance with benefits enrollment, timekeeping, and company policies. May prepare conversion documentation and/or other offer and change letters
Maintain and file confidential employee and employee files and databases, using HRIS software and Excel spreadsheets
Prepare organization charts, as needed
May provide support for training activities including tracking of Harassment Prevention and other training programs
Assist with hiring fairs and other outreach activities
Support the processing of terminations
Participate in special projects such as fundraising events and wellness initiatives
Respond to ad hoc information requests and prepare reports in support of HR and other departments