HR Operations Administrator

Associate’s degree or equivalent work experience.
2+ years’ experience in a Human Resources support role, with demonstrated knowledge supporting multiple applications (e.g. testing, troubleshooting and providing general systems support). Specific experience with Workday preferred.
2+ years of demonstrated experience in a role responsible for delivering timely and proactive customer service and support; ability to communicate effectively, develop relationships, assess and anticipate needs and provide appropriate solutions.
Demonstrated understanding of various human resources functions and their associated business processes.
Proficiency with Microsoft Office products.
Excellent attention to detail and problem-solving skills; ability to identify process improvement opportunities and collaborate effectively with others to implement solutions.
Strong verbal and written communication skills; ability to run and review standard and ad-hoc reports, research and analyze information and effectively deliver findings to a variety of audiences.
Experience working with highly confidential information; well organized and exercises sound judgment in the handling of such information to maintain confidentiality of sensitive data.
Manages multiple priorities and time effectively; ability to multi-task and shift attention to new priorities quickly while maintaining accountability for deliverables.

Administration and support of Human Resources systems.
Providing excellent customer service in response to employee and leader inquiries.
Managing HR intranet resources.
Participating in process improvements.
Serving as a backup for payroll processing and HR compliance activities.
Enhancing the employee experience in alignment with HR and organizational strategy.