HR Manager

HR Manager

Requirements

• 5 years minimum experience in an HR Manager or Business Partner role
• 3 years minimum experience in high-tech industry
• For AMER – Experience in Washington, California and Florida is required.
• University degree in Human Resources, Psychology or another related field
• Experience with HR practices and legislation in the region
• Experience working with Sales teams
• Where applicable, have experience in setting up Benefit plans and working with review boards and brokers.
• May have experience as a part of a global HR team

Responsibilities

• Deliver a high level of customer service to all employees and managers, ensuring responsiveness and thoroughness to all responses and advice.
• Maintain a proactive in-depth knowledge of Country, Federal, State, and Local employment law, and regulation and can provide suggestions/solutions on how to address changes with local population.
• Proactively manage and resolve employee relations issues; ensure manager and employee compliance with company policies and procedures; thoroughly investigate employee-relations issues and HR complaints and escalate complex or high-risk situations as needed.
• Have a deep understanding of Benefits with the ability to provide advice and guidance and provide general ongoing administration of the programs.
• Be the main point of contact for all in region right to work and immigration actions. Own proof of right to work checks across the region including auditing for changes in status including expiry dates and changes in working conditions. Monitor visa details including dates in UKG. Understand the most common employee visas and provide advice and guidance to employees and managers. Work with employees and Immigration Agents to deliver a seamless and timely experience. Keep the ER tracker updated with in progress visas.
• Build consistent and trusted relationships with managers in your region, to help them to effectively manage their teams.
• Measure and monitor trends and the impact of key HR metrics to drive HR needs planning for assigned region.
• Partner effectively with the Global Regional HR Team and provide mentorship and guidance.
• Work in collaboration with the WEx team to drive initiatives and support cross functional projects.
• Work with the HRBPs to provide assistance on implementing workforce planning by sharing regional specific information relevant to employee movement or changes.
• Support HRBPs with gap identification to compare the future model and the existing organization, identify requirements including any skills not currently housed in the workforce.
• When required, support translating business strategies and objectives into a HR roadmap; garner support and identity ownership for that roadmap.
• Partner with Talent Acquisition locally to ensure alignment on talent plans and programs as needed.
• Develop and deliver training, in a confident manner. Ensuring presentations are clear, well-rehearsed and all follow-up documentation is completed.
• Support the performance management cycle with managers to deliver timely advice including guidance on formal verses informal feedback, supporting PIP development and delivery.
• Acts as an engagement advocate by driving employee listening efforts, tracking and sharing sentiment insights with relevant HR leaders or CoEs, and partnering with managers to increase participation in Culture Amp Check-ins and Anytime Feedback across the region, ensuring timely and consistent completion.
• Support managers in their personal development throughout the year by providing coaching, mentoring, and timely feedback.
• Support delivery of HR CoE generated programs, ensuring that feedback and business perspectives are provided back. Leverage the COEs to develop and implement programs that foster employee engagement and compliance.

Preferred Qualifications

• May have experience as a part of a global HR team